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2025 Product Demo Series

HOAi Voice

Your 24/7 front line teammate.

Your Voice agent takes every call, text, and chat and resolves it within your workflows.

HOAi Voice

Your 24/7 front line teammate.

Your Voice agent takes every call, text, and chat and resolves it within your workflows.

HOAi Voice

Your 24/7 front line teammate.

Your Voice agent takes every call, text, and chat and resolves it within your workflows.

Hi, David. How can I help you today?

How do I pay my HOA dues online?

Questions

Answered

When a homeowner contacts you, HOAi Voice answers, identifies them, understands their request, and takes the right action inside your system.

HOAi Voice

Meet Homeowners Where They Are

Call

Priya

:

Hi, it looks like I have a $25 late fee, but I mailed the check last week.

HOAi Voice

:

Let me check that for you — your payment cleared one day after the deadline. Do you want me to request a fee waiver for you?

Priya

:

That would be great! Thank you!

HOAi Voice

:

Absolutely — I’ll take care of the fee waiver request right away. Let me know if you need anything else.

Text

HOAi

When will the pool be open for the season?

The pool opens May 15. Hours are 10:30am to 7pm throughout the season.

I need a new pool fob.

I can handle that for you.

Great!

Web

Hi! I’m HOAi. How can I help today?

My fence gate broke and won't close properly.

Thanks for letting me know. I've sent a repair request for your property and notified your community's maintenance vendor. Would you like updates as it's assigned?

Yes, please.

Done.

Features

Built for Community Management

HOAi Voice is not a chatbot bolted on top of your workflows. It is an AI agent that lives inside them, securely, intelligently, and natively.

Read/Write Native Integration

Acts directly in your ERP, no syncs or silos.

Action-Oriented Intelligence

Doesn't just respond — it resolves.

Permission-Aware

Delivers accurate, compliant answers every time.

Transparent & Auditable

Every action is logged and traceable.

Why it matters 

Shorter queues and fewer emails.

Faster responses and higher satisfaction.

Less busy work for managers. More time on community outcomes.

Clear audit trails in HOAi and your system. 

Results

Outcomes You Will See 

0K

Calls Answered

  • Completed

  • Completed

0K

Hours Returned

0Sec

Avg. Waiting Time

0%

Deflection Rate

$1

Cost Reduction
Per Call

Case Study

How Silverleaf Keeps Service Personal at Scale

Always-on service, measurable ROI

We asked for scale without tradeoffs. HOAi delivers always on service and faster cycles without compromising the community experience.

Lisa Turner

CEO, Silverleaf Management Group

0:0 3 sec

phone wait for homeowners

0/5

employee happiness score

500+

tasks completed by AI
in the first 60 days

The Challenge

Silverleaf needed a solution that would enable continued growth while maintaining service quality and avoiding proportional increases in staffing.

The Results

Average phone wait time fell from 4:00 minutes to 0:03 seconds.

1000's of homeowner calls fully resolved by AI per month.

Employee happiness scores rose from 3.2/5 to 5/5 as AI agents took on the burden of routine work, allowing staff to focus on board relations, escalations, and outcomes.

Effortless

Why Teams Choose HOAi Voice

Always on intelligence for effortless community management.

Unlimited Concurrent Conversations

Handles any volume without bottlenecks.

Action-Driven

Creates, updates, and closes action items automatically.

Fully Integrated

Reads and writes directly inside your management software for real-time updates.

Configurable Coverage

After hours, overflow, or full front line handling.

Fully Auditable

Complete transparency and compliance.

Proven ROI

Measurable results and cost savings.

Simple. Fast. Effective.

Start Where You Need It. Expand Everywhere.

All Connected

Front Line AI

What it does: HOAi answers all communications first, handling routine requests and escalating complex issues.

Best for: Large companies with high routine volume seeking maximum efficiency.

Overflow Support

What it does: AI picks up after a set time (e.g., 30 seconds) when your team is busy.

Best for: High volume teams that need backup during peak hours or seasonal surges.

After-Hours Coverage

What it does: HOAi answers when your office is closed, replacing costly answering services.

Best for: Companies wanting to eliminate after-hours vendor costs while improving response quality.

Everything you need to know

Frequently Asked Questions

Is HOAi Voice a chatbot?

No, it is an AI agent. HOAi Voice does not just answer questions, it completes actions and records them in your system.

Is homeowner data secure?

Yes. Every interaction is authenticated, permission-aware, and logged.

Can I control what the agent can and can’t handle?

Absolutely. You set the rules for which requests to automate, which to escalate, and how the agent communicates.

Can we customize our Voice agent?

Yes, you can choose the name and set its tone and personality.

What analytics do we get from HOAi Voice?

Call recordings, transcripts, and community‑level volume insights. These help quantify workload and value for internal reporting and board packets.

Your New Team Member Is Ready to Start.

Always on, always accurate, and always connected

Join the Waitlist 

Hi, David. How can I help you today?

How do I pay my HOA dues online?

Questions

Answered

When a homeowner contacts you, HOAi Voice answers, identifies them, understands their request, and takes the right action inside your system.

HOAi Voice

Meet Homeowners Where They Are

Call

Priya

:

Hi, it looks like I have a $25 late fee, but I mailed the check last week.

HOAi Voice

:

Let me check that for you — your payment cleared one day after the deadline. Do you want me to request a fee waiver for you?

Priya

:

That would be great! Thank you!

HOAi Voice

:

Absolutely — I’ll take care of the fee waiver request right away. Let me know if you need anything else.

Text

HOAi

When will the pool be open for the season?

The pool opens May 15. Hours are 10:30am to 7pm throughout the season.

I need a new pool fob.

I can handle that for you.

Great!

Web

Hi! I’m HOAi. How can I help today?

My fence gate broke and won't close properly.

Thanks for letting me know. I've sent a repair request for your property and notified your community's maintenance vendor. Would you like updates as it's assigned?

Yes, please.

Done.

Features

Built for Community Management

HOAi Voice is not a chatbot bolted on top of your workflows. It is an AI agent that lives inside them, securely, intelligently, and natively.

Read/Write Native Integration

Acts directly in your ERP, no syncs or silos.

Action-Oriented Intelligence

Doesn't just respond — it resolves.

Permission-Aware

Delivers accurate, compliant answers every time.

Transparent & Auditable

Every action is logged and traceable.

Why it matters 

Shorter queues and fewer emails.

Faster responses and higher satisfaction.

Less busy work for managers. More time on community outcomes.

Clear audit trails in HOAi and your system. 

Results

Outcomes You Will See 

0K

Calls Answered

  • Completed

  • Completed

0K

Hours Returned

0Sec

Avg. Waiting Time

0%

Deflection Rate

$1

Cost Reduction
Per Call

Case Study

How Silverleaf Keeps Service Personal at Scale

Always-on service, measurable ROI

We asked for scale without tradeoffs. HOAi delivers always on service and faster cycles without compromising the community experience.

Lisa Turner

CEO, Silverleaf Management Group

0:0 3 sec

phone wait for homeowners

0/5

employee happiness score

500+

tasks completed by AI
in the first 60 days

The Challenge

Silverleaf needed a solution that would enable continued growth while maintaining service quality and avoiding proportional increases in staffing.

The Results

Average phone wait time fell from 4:00 minutes to 0:03 seconds.

1000's of homeowner calls fully resolved by AI per month.

Employee happiness scores rose from 3.2/5 to 5/5 as AI agents took on the burden of routine work, allowing staff to focus on board relations, escalations, and outcomes.

Effortless

Why Teams Choose HOAi Voice

Always on intelligence for effortless community management.

Unlimited Concurrent Conversations

Handles any volume without bottlenecks.

Action-Driven

Creates, updates, and closes action items automatically.

Fully Integrated

Reads and writes directly inside your management software for real-time updates.

Configurable Coverage

After hours, overflow, or full front line handling.

Fully Auditable

Complete transparency and compliance.

Proven ROI

Measurable results and cost savings.

Simple. Fast. Effective.

Start Where You Need It. Expand Everywhere.

All Connected

Front Line AI

What it does: HOAi answers all communications first, handling routine requests and escalating complex issues.

Best for: Large companies with high routine volume seeking maximum efficiency.

Overflow Support

What it does: AI picks up after a set time (e.g., 30 seconds) when your team is busy.

Best for: High volume teams that need backup during peak hours or seasonal surges.

After-Hours Coverage

What it does: HOAi answers when your office is closed, replacing costly answering services.

Best for: Companies wanting to eliminate after-hours vendor costs while improving response quality.

Everything you need to know

Frequently Asked Questions

Is HOAi Voice a chatbot?

No, it is an AI agent. HOAi Voice does not just answer questions, it completes actions and records them in your system.

Is homeowner data secure?

Yes. Every interaction is authenticated, permission-aware, and logged.

Can I control what the agent can and can’t handle?

Absolutely. You set the rules for which requests to automate, which to escalate, and how the agent communicates.

Can we customize our Voice agent?

Yes, you can choose the name and set its tone and personality.

What analytics do we get from HOAi Voice?

Call recordings, transcripts, and community‑level volume insights. These help quantify workload and value for internal reporting and board packets.

Your New Team Member Is Ready to Start.

Always on, always accurate, and always connected

Join the Waitlist 

Hi, David. How can I help you today?

How do I pay my HOA dues online?

Questions

Answered

When a homeowner contacts you, HOAi Voice answers, identifies them, understands their request, and takes the right action inside your system.

HOAi Voice

Meet Homeowners Where They Are

Call

Priya

:

Hi, it looks like I have a $25 late fee, but I mailed the check last week.

HOAi Voice

:

Let me check that for you — your payment cleared one day after the deadline. Do you want me to request a fee waiver for you?

Priya

:

That would be great! Thank you!

HOAi Voice

:

Absolutely — I’ll take care of the fee waiver request right away. Let me know if you need anything else.

Text

HOAi

When will the pool be open for the season?

The pool opens May 15. Hours are 10:30am to 7pm throughout the season.

I need a new pool fob.

I can handle that for you.

Great!

Web

Hi! I’m HOAi. How can I help today?

My fence gate broke and won't close properly.

Thanks for letting me know. I've sent a repair request for your property and notified your community's maintenance vendor. Would you like updates as it's assigned?

Yes, please.

Done.

Features

Built for Community Management

HOAi Voice is not a chatbot bolted on top of your workflows. It is an AI agent that lives inside them, securely, intelligently, and natively.

Read/Write Native Integration

Acts directly in your ERP, no syncs or silos.

Action-Oriented Intelligence

Doesn't just respond — it resolves.

Permission-Aware

Delivers accurate, compliant answers every time.

Transparent & Auditable

Every action is logged and traceable.

Why it matters 

Shorter queues and fewer emails.

Faster responses and higher satisfaction.

Less busy work for managers. More time on community outcomes.

Clear audit trails in HOAi and your system. 

Results

Outcomes You Will See 

0K

Calls Answered

  • Completed

  • Completed

0K

Hours Returned

0Sec

Avg. Waiting Time

0%

Deflection Rate

$1+

Cost Reduction
Per Call

Case Study

How Silverleaf Keeps Service Personal at Scale

Always-on service, measurable ROI

We asked for scale without tradeoffs. HOAi delivers always on service and faster cycles without compromising the community experience.

Lisa Turner

CEO, Silverleaf Management Group

0:0 3 sec

phone wait for homeowners

0/5

employee happiness score

500+

tasks completed by AI
in the first 60 days

The Challenge

Silverleaf needed a solution that would enable continued growth while maintaining service quality and avoiding proportional increases in staffing.

The Results

Average phone wait time fell from 4:00 minutes to 0:03 seconds.

1000's of homeowner calls fully resolved by AI per month.

Employee happiness scores rose from 3.2/5 to 5/5 as AI agents took on the burden of routine work, allowing staff to focus on board relations, escalations, and outcomes.

Effortless

Why Teams Choose HOAi Voice

Always on intelligence for effortless community management.

Unlimited Concurrent Conversations

Handles any volume without bottlenecks.

Action-Driven

Creates, updates, and closes action items automatically.

Fully Integrated

Reads and writes directly inside your management software for real-time updates.

Configurable Coverage

After hours, overflow, or full front line handling.

Fully Auditable

Complete transparency and compliance.

Proven ROI

Measurable results and cost savings.

Simple. Fast. Effective.

Start Where You Need It. Expand Everywhere.

All Connected

Front Line AI

What it does: HOAi answers all communications first, handling routine requests and escalating complex issues.

Best for: Large companies with high routine volume seeking maximum efficiency.

Overflow Support

What it does: AI picks up after a set time (e.g., 30 seconds) when your team is busy.

Best for: High volume teams that need backup during peak hours or seasonal surges.

After-Hours Coverage

What it does: HOAi answers when your office is closed, replacing costly answering services.

Best for: Companies wanting to eliminate after-hours vendor costs while improving response quality.

Everything you need to know

Frequently Asked Questions

Is HOAi Voice a chatbot?

No, it is an AI agent. HOAi Voice does not just answer questions, it completes actions and records them in your system.

Is homeowner data secure?

Yes. Every interaction is authenticated, permission-aware, and logged.

Can I control what the agent can and can’t handle?

Absolutely. You set the rules for which requests to automate, which to escalate, and how the agent communicates.

Can we customize our Voice agent?

Yes, you can choose the name and set its tone and personality.

What analytics do we get from HOAi Voice?

Call recordings, transcripts, and community‑level volume insights. These help quantify workload and value for internal reporting and board packets.

Your New Team Member Is Ready to Start.

Always on, always accurate, and always connected

Join the Waitlist