Case Study
RedBrick scales without limits
21% growth, zero extra staff — powered by HOAi
We’re building trust in the AI. When the agent gets it right 99.9% of the time, people start asking: why am I doing this manually? Go do the work only you can do—let HOAi handle the rest.
Todd Short
Director Of Business Development & Chief Technology Officer At RedBrick Property Management
Case Study
RedBrick scales without limits
21% growth, zero extra staff — powered by HOAi
We’re building trust in the AI. When the agent gets it right 99.9% of the time, people start asking: why am I doing this manually? Go do the work only you can do—let HOAi handle the rest.
Todd Short
Director Of Business Development & Chief Technology Officer At RedBrick Property Management
Case Study
RedBrick scales without limits
21% growth, zero extra staff — powered by HOAi
We’re building trust in the AI. When the agent gets it right 99.9% of the time, people start asking: why am I doing this manually? Go do the work only you can do—let HOAi handle the rest.
Todd Short
Director Of Business Development & Chief Technology Officer At RedBrick Property Management
90%+
faster A/P processing due to automation
93%
customer retention retained through growth phases
2.5 hours
per day freed up for lead accountant
90%+
faster A/P processing due to automation
93%
customer retention retained through growth phases
2.5 hours
per day freed up for lead accountant
90%+
faster A/P processing due to automation
93%
customer retention retained through growth phases
2.5 hours
per day freed up for lead accountant
The Challenge
RedBrick had solid workflows in place, but their growth was producing more repetitive, detail-heavy work that put a strain on their lean team.
Key challenges included
Invoice overload: Processing 1,500 invoices/week ate up hours of accounting time
Manager research: Managers spent a lot of time chasing ledger history and closing data.
Onboarding strain: Large go-lives required days of all-hands effort to get homeowners portal access RedBrick wanted a way to eliminate this busywork so their people could focus on high-value work — and continue scaling without adding staff.
The Challenge
RedBrick had solid workflows in place, but their growth was producing more repetitive, detail-heavy work that put a strain on their lean team.
Key challenges included
Invoice overload: Processing 1,500 invoices/week ate up hours of accounting time
Manager research: Managers spent a lot of time chasing ledger history and closing data.
Onboarding strain: Large go-lives required days of all-hands effort to get homeowners portal access RedBrick wanted a way to eliminate this busywork so their people could focus on high-value work — and continue scaling without adding staff.
The Challenge
RedBrick had solid workflows in place, but their growth was producing more repetitive, detail-heavy work that put a strain on their lean team.
Key challenges included
Invoice overload: Processing 1,500 invoices/week ate up hours of accounting time
Manager research: Managers spent a lot of time chasing ledger history and closing data.
Onboarding strain: Large go-lives required days of all-hands effort to get homeowners portal access RedBrick wanted a way to eliminate this busywork so their people could focus on high-value work — and continue scaling without adding staff.
Case Study
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Case Study
Download the full case study
Complete this form and we'll send over this case study along with more information on how you can use HOAi in your business.
Get access to the case study by filling out the form.
Case Study
Download the full case study
Complete this form and we'll send over this case study along with more information on how you can use HOAi in your business.
Get access to the case study by filling out the form.
HOAi’s automation agents streamlined repetitive tasks and freed staff to focus on high-value work
Growth without trade-off
Experienced 30% community growth without sacrificing their 93% retention rate
A/P automation
Processing 1,500 invoices/week now takes 15–45 sec each, cutting the lead accountant’s workload from 3+ hrs → 30 min/day
Faster research & support
AI tools instantly surface ledger history and preload closing data for quicker approvals and standardized responses.
Frictionless onboarding
Portal key requests for large go-lives are now auto-validated and fulfilled, reclaiming what once took days of all-hands support.
HOAi’s automation agents streamlined repetitive tasks and freed staff to focus on high-value work
Growth without trade-off
Experienced 30% community growth without sacrificing their 93% retention rate
A/P automation
Processing 1,500 invoices/week now takes 15–45 sec each, cutting the lead accountant’s workload from 3+ hrs → 30 min/day
Faster research & support
AI tools instantly surface ledger history and preload closing data for quicker approvals and standardized responses.
Frictionless onboarding
Portal key requests for large go-lives are now auto-validated and fulfilled, reclaiming what once took days of all-hands support.
HOAi’s automation agents streamlined repetitive tasks and freed staff to focus on high-value work
Growth without trade-off
Experienced 30% community growth without sacrificing their 93% retention rate
A/P automation
Processing 1,500 invoices/week now takes 15–45 sec each, cutting the lead accountant’s workload from 3+ hrs → 30 min/day
Faster research & support
AI tools instantly surface ledger history and preload closing data for quicker approvals and standardized responses.
Frictionless onboarding
Portal key requests for large go-lives are now auto-validated and fulfilled, reclaiming what once took days of all-hands support.