Case Study
Mountain Valley Scales Boutique Service in Colorado’s Resort Markets with HOAi
How HOAi is turning cycle time into competitive advantage
HOAi reduced 95% of our data entry and turned days of backlogged work into minutes. That speed isn’t just efficiency, it’s a competitive advantage in our market.
Alex Cudney
CEO, Mountain Valley
Case Study
Mountain Valley Scales Boutique Service in Colorado’s Resort Markets with HOAi
How HOAi is turning cycle time into competitive advantage
HOAi reduced 95% of our data entry and turned days of backlogged work into minutes. That speed isn’t just efficiency, it’s a competitive advantage in our market.
Alex Cudney
CEO, Mountain Valley
Case Study
Mountain Valley Scales Boutique Service in Colorado’s Resort Markets with HOAi
How HOAi is turning cycle time into competitive advantage
HOAi reduced 95% of our data entry and turned days of backlogged work into minutes. That speed isn’t just efficiency, it’s a competitive advantage in our market.
Alex Cudney
CEO, Mountain Valley
99%
faster invoice cycle time with fewer errors than humans
900+
hours saved in a year with automation
99%
reduction in homeowner response times from multi-day waits to 5 minutes on average
20%
portfolio growth in their first year
99%
faster invoice cycle time with fewer errors than humans
900+
hours saved in a year with automation
99%
reduction in homeowner response times from multi-day waits to 5 minutes on average
20%
portfolio growth in their first year
99%
faster invoice cycle time with fewer errors than humans
900+
hours saved in a year with automation
99%
reduction in homeowner response times from multi-day waits to 5 minutes on average
20%
portfolio growth in their first year
The Challenge
Mountain Valley built its reputation on white-glove service in Colorado’s ski resort communities.
But manual processes and labor constraints put a celling on growth
Invoice processing was outsourced offshore, adding cost, errors, and days of delay to every payment cycle.
Homeowner and board requests often sat for days, requiring manual research and manager review.
Portfolio growth was capped around 24 associations, since every new community required more staff in a labor-limited market.
The Challenge
Mountain Valley built its reputation on white-glove service in Colorado’s ski resort communities.
But manual processes and labor constraints put a celling on growth
Invoice processing was outsourced offshore, adding cost, errors, and days of delay to every payment cycle.
Homeowner and board requests often sat for days, requiring manual research and manager review.
Portfolio growth was capped around 24 associations, since every new community required more staff in a labor-limited market.
The Challenge
Mountain Valley built its reputation on white-glove service in Colorado’s ski resort communities.
But manual processes and labor constraints put a celling on growth
Invoice processing was outsourced offshore, adding cost, errors, and days of delay to every payment cycle.
Homeowner and board requests often sat for days, requiring manual research and manager review.
Portfolio growth was capped around 24 associations, since every new community required more staff in a labor-limited market.
Case Study
Download the full case study
Complete this form and we'll send over this case study along with more information on how you can use HOAi in your business.
Get access to the case study by filling out the form.
Case Study
Download the full case study
Complete this form and we'll send over this case study along with more information on how you can use HOAi in your business.
Get access to the case study by filling out the form.
Case Study
Download the full case study
Complete this form and we'll send over this case study along with more information on how you can use HOAi in your business.
Get access to the case study by filling out the form.
Business Transformation with HOAi
HOAi didn’t just automate tasks — they changed what Mountain Valley’s team could focus on and how the firm competes in its market.
Faster payments, healthier cash flow
Invoices that once took nearly a week are now processed in 30 minutes and approved within a day — making Mountain Valley the “fast payer” vendors prefer and improving association cash flow.
Clerical work eliminated, staff elevated
With 95–100% of AP data entry gone and HOAi drafting homeowner replies in seconds, the team now focuses on revenue accounting, boards, and projects instead of manual tasks.
Cycle time as a competitive edge
Turnaround times that once took days now take minutes — and speed has become central to Mountain Valley’s culture.
Training & adoption made simple
HOAi’s streamlined 3-button interface speeds onboarding and acts as a training tool for assistant managers.
Growth ceiling lifted
Previously capped around 24 associations, Mountain Valley grew 20% in its first year and is confident in scaling further without adding headcount.
Business Transformation with HOAi
HOAi didn’t just automate tasks — they changed what Mountain Valley’s team could focus on and how the firm competes in its market.
Faster payments, healthier cash flow
Invoices that once took nearly a week are now processed in 30 minutes and approved within a day — making Mountain Valley the “fast payer” vendors prefer and improving association cash flow.
Clerical work eliminated, staff elevated
With 95–100% of AP data entry gone and HOAi drafting homeowner replies in seconds, the team now focuses on revenue accounting, boards, and projects instead of manual tasks.
Cycle time as a competitive edge
Turnaround times that once took days now take minutes — and speed has become central to Mountain Valley’s culture.
Training & adoption made simple
HOAi’s streamlined 3-button interface speeds onboarding and acts as a training tool for assistant managers.
Growth ceiling lifted
Previously capped around 24 associations, Mountain Valley grew 20% in its first year and is confident in scaling further without adding headcount.
Business Transformation with HOAi
HOAi didn’t just automate tasks — they changed what Mountain Valley’s team could focus on and how the firm competes in its market.
Faster payments, healthier cash flow
Invoices that once took nearly a week are now processed in 30 minutes and approved within a day — making Mountain Valley the “fast payer” vendors prefer and improving association cash flow.
Clerical work eliminated, staff elevated
With 95–100% of AP data entry gone and HOAi drafting homeowner replies in seconds, the team now focuses on revenue accounting, boards, and projects instead of manual tasks.
Cycle time as a competitive edge
Turnaround times that once took days now take minutes — and speed has become central to Mountain Valley’s culture.
Training & adoption made simple
HOAi’s streamlined 3-button interface speeds onboarding and acts as a training tool for assistant managers.
Growth ceiling lifted
Previously capped around 24 associations, Mountain Valley grew 20% in its first year and is confident in scaling further without adding headcount.