Case Study
How HOALiving Transformed Operations with AI Agents
HOAi is changing the way we think about our best practices and how we provide services. We’re working smarter, reclaiming valuable time and reimagining roles without the fear and friction that usually comes with big change.
Sarah Crawford Spanel
Chief Business Officer / HOALiving
Case Study
How HOALiving Transformed Operations with AI Agents
HOAi is changing the way we think about our best practices and how we provide services. We’re working smarter, reclaiming valuable time and reimagining roles without the fear and friction that usually comes with big change.
Sarah Crawford Spanel
Chief Business Officer / HOALiving
Case Study
How HOALiving Transformed Operations with AI Agents
HOAi is changing the way we think about our best practices and how we provide services. We’re working smarter, reclaiming valuable time and reimagining roles without the fear and friction that usually comes with big change.
Sarah Crawford Spanel
Chief Business Officer / HOALiving
1,400+
hours saved
90%
reduction in data entry time
95%
A/P automated
67%
A/R automated
1,000+
spam emails eliminated weekly
2
team members reallocated to strategic roles
1,400+
hours saved
90%
reduction in data entry time
95%
A/P automated
67%
A/R automated
1,000+
spam emails eliminated weekly
2
team members reallocated to strategic roles
1,400+
hours saved
90%
reduction in data entry time
95%
A/P automated
67%
A/R automated
1,000+
spam emails eliminated weekly
2
team members reallocated to strategic roles
The Challenge
HOALiving, a large-scale community management company, needed a better way to scale operations without adding overhead. Manual A/P and A/R processes, inefficient email handling, and staffing constraints limited growth. With HOAi, they unlocked new levels of productivity, saving 1,400+ hours in just 90 days and reallocating two full-time staff to Higher-Impact Work.
AI in Action: HOALiving Saves 1,400+ Hours with HOAi
Thousands of invoices processed manually
Customer service teams buried in spam email triage
Administrative staff bogged down with repetitive A/R tasks
Inefficiencies that limited time for strategic
client service
The Challenge
HOALiving, a large-scale community management company, needed a better way to scale operations without adding overhead. Manual A/P and A/R processes, inefficient email handling, and staffing constraints limited growth. With HOAi, they unlocked new levels of productivity, saving 1,400+ hours in just 90 days and reallocating two full-time staff to Higher-Impact Work.
AI in Action: HOALiving Saves 1,400+ Hours with HOAi
Thousands of invoices processed manually
Customer service teams buried in spam email triage
Administrative staff bogged down with repetitive A/R tasks
Inefficiencies that limited time for strategic
client service
The Challenge
HOALiving, a large-scale community management company, needed a better way to scale operations without adding overhead. Manual A/P and A/R processes, inefficient email handling, and staffing constraints limited growth. With HOAi, they unlocked new levels of productivity, saving 1,400+ hours in just 90 days and reallocating two full-time staff to Higher-Impact Work.
AI in Action: HOALiving Saves 1,400+ Hours with HOAi
Thousands of invoices processed manually
Customer service teams buried in spam email triage
Administrative staff bogged down with repetitive A/R tasks
Inefficiencies that limited time for strategic
client service
The Solution
A Strategic Shift, Not Just Automation
What set HOALiving’s transformation apart was the company-wide operational rethinking. By eliminating bottlenecks across departments, they were able to scale without adding headcount.
The Solution
A Strategic Shift, Not Just Automation
What set HOALiving’s transformation apart was the company-wide operational rethinking. By eliminating bottlenecks across departments, they were able to scale without adding headcount.
The Solution
A Strategic Shift, Not Just Automation
What set HOALiving’s transformation apart was the company-wide operational rethinking. By eliminating bottlenecks across departments, they were able to scale without adding headcount.
Case Study
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Case Study
Download the full case study
Complete this form and we'll send over this case study along with more information on how you can use HOAi in your business.
Get access to the case study by filling out the form.
Case Study
Download the full case study
Complete this form and we'll send over this case study along with more information on how you can use HOAi in your business.
Get access to the case study by filling out the form.
Why it Matters: The Competitive Advantage
By transforming operations with HOAi, HOALiving is now positioned to:
Deliver
faster, error-free service
Build
stronger client relationships
Improve
profitability
Future-proof
operations against staffing challenges
Why it Matters: The Competitive Advantage
By transforming operations with HOAi, HOALiving is now positioned to:
Deliver
faster, error-free service
Build
stronger client relationships
Improve
profitability
Future-proof
operations against staffing challenges
Why it Matters: The Competitive Advantage
By transforming operations with HOAi, HOALiving is now positioned to:
Deliver
faster, error-free service
Build
stronger client relationships
Improve
profitability
Future-proof
operations against staffing challenges