Case Study
How Community Ace Grew with HOAi
A fast-growing CAM company unlocks AI-driven efficiency and growth without growing headcount
I viewed HOAi as my next best hire to scale quickly and efficiently—optimizing my operations without adding a lot more staff. It makes our life easier and we work smarter. AI, HOAi, helps us attract and retain talent.
Leslie Alvarez
Founder And President at Community Ace
Case Study
How Community Ace Grew with HOAi
A fast-growing CAM company unlocks AI-driven efficiency and growth without growing headcount
I viewed HOAi as my next best hire to scale quickly and efficiently—optimizing my operations without adding a lot more staff. It makes our life easier and we work smarter. AI, HOAi, helps us attract and retain talent.
Leslie Alvarez
Founder And President at Community Ace
Case Study
How Community Ace Grew with HOAi
A fast-growing CAM company unlocks AI-driven efficiency and growth without growing headcount
I viewed HOAi as my next best hire to scale quickly and efficiently—optimizing my operations without adding a lot more staff. It makes our life easier and we work smarter. AI, HOAi, helps us attract and retain talent.
Leslie Alvarez
Founder And President at Community Ace
2000+
doors managed in less than 12 months — without building a large team.
2,700+
tasks executed by HOAi across AP, AR, Service requests and more in first 4 months.
56+
hours saved monthly freed up time across operations, accounting, and customer service.
2000+
doors managed in less than 12 months — without building a large team.
2,700+
tasks executed by HOAi across AP, AR, Service requests and more in first 4 months.
56+
hours saved monthly freed up time across operations, accounting, and customer service.
2000+
doors managed in less than 12 months — without building a large team.
2,700+
tasks executed by HOAi across AP, AR, Service requests and more in first 4 months.
56+
hours saved monthly freed up time across operations, accounting, and customer service.
The Challenge
Community Ace was in rapid growth mode. After launching full-service property management, Leslie Alvarez needed to onboard new associations at scale while keeping overhead low. Without a large back-office team or time to train new staff, scaling efficiently became the top priority. To stay competitive with larger firms and maintain high service standards, she had to find a way to streamline operations from day one.
Key challenges included
Scaling a startup without overhiring or burning out her small team
Quickly onboarding 27 associations and managing 2,100+ doors
Competing with larger firms while still offering a personal, high-touch experience
Reducing operational inefficiencies and human error, especially in financials
The Challenge
Community Ace was in rapid growth mode. After launching full-service property management, Leslie Alvarez needed to onboard new associations at scale while keeping overhead low. Without a large back-office team or time to train new staff, scaling efficiently became the top priority. To stay competitive with larger firms and maintain high service standards, she had to find a way to streamline operations from day one.
Key challenges included
Scaling a startup without overhiring or burning out her small team
Quickly onboarding 27 associations and managing 2,100+ doors
Competing with larger firms while still offering a personal, high-touch experience
Reducing operational inefficiencies and human error, especially in financials
The Challenge
Community Ace was in rapid growth mode. After launching full-service property management, Leslie Alvarez needed to onboard new associations at scale while keeping overhead low. Without a large back-office team or time to train new staff, scaling efficiently became the top priority. To stay competitive with larger firms and maintain high service standards, she had to find a way to streamline operations from day one.
Key challenges included
Scaling a startup without overhiring or burning out her small team
Quickly onboarding 27 associations and managing 2,100+ doors
Competing with larger firms while still offering a personal, high-touch experience
Reducing operational inefficiencies and human error, especially in financials
Case Study
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Case Study
Download the full case study
Complete this form and we'll send over this case study along with more information on how you can use HOAi in your business.
Get access to the case study by filling out the form.
Case Study
Download the full case study
Complete this form and we'll send over this case study along with more information on how you can use HOAi in your business.
Get access to the case study by filling out the form.
The Solution
The system was implemented across multiple departments, streamlining back-office processes and reducing the need for clerical staff, all while maintaining service quality.
Automate
AP, AR, customer service, portal registration, and ARC review workflows
Execute
2,700+ tasks across departments within the first four months
Auto-approve
1,100+ invoices for faster reconciliation and payment
Route incoming service requests
and homeowner communications automatically
Improve
data quality and accuracy in financial statements
Enable smarter staffing decision
by reducing the need for clerical hires
The Solution
The system was implemented across multiple departments, streamlining back-office processes and reducing the need for clerical staff, all while maintaining service quality.
Automate
AP, AR, customer service, portal registration, and ARC review workflows
Execute
2,700+ tasks across departments within the first four months
Auto-approve
1,100+ invoices for faster reconciliation and payment
Route incoming service requests
and homeowner communications automatically
Improve
data quality and accuracy in financial statements
Enable smarter staffing decision
by reducing the need for clerical hires
The Solution
The system was implemented across multiple departments, streamlining back-office processes and reducing the need for clerical staff, all while maintaining service quality.
Automate
AP, AR, customer service, portal registration, and ARC review workflows
Execute
2,700+ tasks across departments within the first four months
Auto-approve
1,100+ invoices for faster reconciliation and payment
Route incoming service requests
and homeowner communications automatically
Improve
data quality and accuracy in financial statements
Enable smarter staffing decision
by reducing the need for clerical hires